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Outlook 6 - Getting email headers

These are steps that you need to follow if you are ever asked by our Technical Support to provide them with the header information from an e-mail that you have received in Outlook.

Double-click on the e-mail so it opens into a window all by itself.

Under the View Menu, select Options.

Click and highlight all of the information in the Internet Headers box.

Press Ctrl-C to copy the information to the clipboard.

Start a new e-mail message and paste the information you copied in step 4 into the message.

Send the e-mail to the Technical Support Desk - support. (the address is not given in full to avoid spam)

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