connect.ie
Send Mail While Travelling
Do you know why I can receive but not send mail?
The most likely reason is that you are trying to use our smtp server to send the mail, but for understandable reasons you are using another ISP.
Most ISPs will only let you use their SMTP server (the machine you will send mail to, to forward onto the internet) and not let you send mail through another ISPs servers, the main reason being to limit spam and abuse mails.
We do not allow dial-ups from other ISPs to use our SMTP server and yours probably doesn't let others.
Your email program client (we are assuming Outlook?) can be set up to use our mail server to retrieve mail, and your local ISPs mail server to send mail.
This does not affect the email address you choose to send mail as.
You require to find out the SMTP server of the ISP that you use to connect to the internet.
It should be published on the support section of their website or you can ask the on the phone.
You already know our POP server address for downloading mail from us, and your username and password.
Unless we are mistaken, you should only need to change that one setting.
You know best where the settings for your domain account are kept, they could be an identity or a different mail account.
Look under Tools>Accounts for the appropriate account icon and select Properties.
Under one of the tabs that properties opens (it changes with every verison of Outlook so we can't be sure exactly what to expect), should be a page with options for SMTP and POP3 - change the SMTP server to the one for your ISP and hit OK as required.
You should now be able to send mail using their server and check mail from our server.
A user service from Connect.ie, free to copy, free to use, please notate source.